:root{
  --bg:#f5f7fb;--card:#ffffff;--card2:#f9fafb;--text:#101828;--muted:#667085;--muted2:#98a2b3;--line:#e4e7ec;--line2:#eef2f6;--dark:#0b1220;--green:#12b76a;--green2:#039855;--blue:#1570ef;--red:#d92d20;--orange:#dc6803;--shadow:0 18px 50px rgba(16,24,40,.08);--shadow2:0 8px 22px rgba(16,24,40,.06)
}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}
.shell{display:grid;grid-template-columns:286px 1fr;min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;background:#fff;color:#101828;padding:22px 18px;display:flex;flex-direction:column;border-right:1px solid var(--line);box-shadow:4px 0 28px rgba(16,24,40,.04)}.brand{display:flex;align-items:center;gap:12px;padding:4px 4px 24px}.brand-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:#101828;color:#fff;font-weight:950;letter-spacing:-.06em}.brand strong{display:block;color:#101828;font-size:19px;letter-spacing:-.045em}.brand span{display:block;color:#667085;font-size:12px;margin-top:1px}
.nav{display:grid;gap:4px;overflow:auto;padding-right:2px}.nav a{height:41px;display:flex;align-items:center;gap:11px;padding:0 12px;border-radius:10px;color:#475467;border:1px solid transparent;transition:.14s ease}.nav a span{font-weight:760;font-size:14px}.nav a:hover{background:#f9fafb;color:#101828}.nav a.active{background:#101828;color:#fff;box-shadow:0 8px 16px rgba(16,24,40,.14)}
.account{margin-top:auto;display:flex;align-items:center;gap:11px;padding:13px;border-radius:15px;background:#f9fafb;border:1px solid var(--line)}.avatar{width:38px;height:38px;border-radius:11px;background:#101828;color:#fff;display:grid;place-items:center;font-weight:950;font-size:13px}.account strong{display:block;color:#101828;font-size:13px}.account span{display:block;color:#667085;font-size:12px;margin-top:1px;text-transform:capitalize}.logout{margin-top:9px;height:42px;display:grid;place-items:center;border-radius:12px;background:#fff;color:#475467;border:1px solid var(--line);font-weight:800;font-size:13px}.logout:hover{background:#f9fafb;color:#101828}
.main{min-width:0;padding:26px 28px 44px}.topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:24px}.breadcrumb{display:inline-block;color:#475467;font-size:12px;font-weight:800;margin-bottom:8px}.topbar h1{margin:0;font-size:34px;line-height:1.08;letter-spacing:-.052em}.topbar p{margin:8px 0 0;color:var(--muted);max-width:720px;line-height:1.5}.topActions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:9px}
.btn{height:40px;border-radius:10px;border:1px solid transparent;padding:0 14px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:820;font-size:13px;transition:.14s ease}.btn.primary{background:#101828;color:#fff;box-shadow:0 8px 18px rgba(16,24,40,.16)}.btn.neutral{background:#fff;border-color:#d0d5dd;color:#344054}.btn.quiet{background:#f9fafb;border-color:#e4e7ec;color:#475467}.btn.success{background:var(--green);color:#fff}.btn.full{width:100%}.btn:hover{transform:translateY(-1px);box-shadow:0 10px 22px rgba(16,24,40,.10)}
.content{display:grid;gap:16px}.kpiGrid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.kpi{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:16px;box-shadow:var(--shadow2)}.kpi span{color:var(--muted);font-size:12px;font-weight:800}.kpi strong{display:block;margin-top:7px;font-size:28px;letter-spacing:-.052em}.kpi small{display:block;margin-top:2px;color:var(--muted2);font-size:12px}
.commandGrid{display:grid;grid-template-columns:minmax(0,1fr) 342px;gap:14px}.cardPanel{background:var(--card);border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow)}.panelPad{padding:16px}.sectionHead{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:14px}.sectionHead h2{margin:0;font-size:19px;letter-spacing:-.035em}.sectionHead p{margin:4px 0 0;color:var(--muted);font-size:13px}
.board{display:grid;grid-template-columns:repeat(4,minmax(222px,1fr));gap:10px;overflow-x:auto;padding-bottom:2px}.lane{background:#f8fafc;border:1px solid var(--line2);border-radius:15px;padding:10px;min-height:408px}.laneHead{display:flex;align-items:center;justify-content:space-between;margin-bottom:9px;color:#344054;font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.035em}.count{min-width:24px;height:24px;border-radius:999px;display:grid;place-items:center;background:#fff;border:1px solid var(--line);color:#667085;font-size:12px}.caseCard{background:#fff;border:1px solid var(--line);border-radius:13px;padding:12px;margin-bottom:9px;transition:.14s ease;cursor:pointer}.caseCard:hover{transform:translateY(-2px);border-color:#98a2b3;box-shadow:0 12px 24px rgba(16,24,40,.08)}.caseTop{display:flex;justify-content:space-between;gap:8px;margin-bottom:8px}.caseTop b{font-size:13px;letter-spacing:-.02em}.caseCard p{margin:0;color:var(--muted);font-size:12.5px;line-height:1.45}.caseMeta{display:flex;flex-wrap:wrap;gap:5px;margin-top:9px}.badge{display:inline-flex;align-items:center;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:850;border:1px solid transparent}.badge.status{background:#eff8ff;color:#175cd3;border-color:#b2ddff}.badge.normal{background:#ecfdf3;color:#067647;border-color:#abefc6}.badge.low{background:#fffaeb;color:#b54708;border-color:#fedf89}.badge.high,.badge.critical{background:#fef3f2;color:#b42318;border-color:#fecdca}.badge.vendor{background:#f4f3ff;color:#5925dc;border-color:#d9d6fe}.badge.billing{background:#fff6ed;color:#c4320a;border-color:#fed7aa}.badge.down{background:#fef3f2;color:#b42318;border-color:#fecdca}
.sideStack{display:grid;gap:14px}.health{display:flex;gap:14px;align-items:center}.ring{width:72px;height:72px;border-radius:50%;background:conic-gradient(var(--green) 0 75%,#eaecf0 75% 100%);display:grid;place-items:center}.ring span{width:54px;height:54px;border-radius:50%;background:#fff;display:grid;place-items:center;font-weight:950;font-size:14px}.activity{background:#f9fafb;border:1px solid var(--line2);border-left:3px solid #98a2b3;border-radius:12px;padding:10px 11px;margin-bottom:8px}.activity b{display:block;font-size:12.5px}.activity div{color:#475467;font-size:12.5px;margin-top:2px}.activity small{display:block;margin-top:3px;color:#98a2b3;font-size:11px}
.tablePanel{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:15px}.tableTools{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:13px}.tableTools h2{margin:0;font-size:20px;letter-spacing:-.035em}.tableTools p{margin:4px 0 0;color:var(--muted);font-size:13px}.tableTools input{width:min(340px,100%);border:1px solid var(--line);border-radius:11px;padding:11px 12px;background:#fff;color:var(--text)}.tableWrap{overflow:auto;border:1px solid var(--line);border-radius:14px}table{width:100%;border-collapse:collapse;background:#fff}th,td{text-align:left;padding:12px 13px;border-bottom:1px solid var(--line2);font-size:13px;white-space:nowrap}th{background:#f9fafb;color:#667085;font-size:11px;text-transform:uppercase;letter-spacing:.06em;font-weight:900}tr:hover td{background:#fcfcfd}.empty{border:1px dashed #d0d5dd;border-radius:13px;padding:20px;text-align:center;color:var(--muted);background:#fcfcfd;font-size:13px}
.modal{border:0;border-radius:18px;padding:0;background:#fff;color:var(--text);width:min(940px,calc(100% - 30px));box-shadow:0 30px 90px rgba(16,24,40,.30)}.modal.wide{width:min(1180px,calc(100% - 30px))}dialog::backdrop{background:rgba(16,24,40,.56);backdrop-filter:blur(4px)}.modalHeader{padding:20px 22px;border-bottom:1px solid var(--line);display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.modalHeader span{display:block;color:var(--green2);font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.08em;margin-bottom:5px}.modalHeader h2{margin:0;font-size:23px;letter-spacing:-.04em}.modalHeader p{margin:5px 0 0;color:var(--muted)}.x{width:38px;height:38px;border-radius:10px;border:1px solid var(--line);background:#f9fafb;color:#344054;font-size:22px}
.formGrid{padding:20px 22px;display:grid;grid-template-columns:1fr 1fr;gap:14px}.formGrid label{display:grid;gap:7px;color:#344054;font-size:13px;font-weight:820}.formGrid label.wide{grid-column:1/-1}.formSection{grid-column:1/-1;border:1px solid var(--line2);background:#fcfcfd;border-radius:14px;padding:14px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.formSection h3{grid-column:1/-1;margin:0 0 2px;font-size:15px}.formSection p{grid-column:1/-1;margin:0 0 4px;color:var(--muted);font-size:12px}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:11px;padding:11px 12px;background:#fff;color:var(--text)}textarea{min-height:92px;resize:vertical}.modalFooter{border-top:1px solid var(--line);padding:16px 22px;display:flex;justify-content:flex-end;gap:9px}
.caseLayout{padding:0}.caseTabs{display:flex;gap:6px;overflow-x:auto;border-bottom:1px solid var(--line);padding:12px 18px;background:#fcfcfd}.caseTabs button{height:34px;border-radius:999px;border:1px solid transparent;background:transparent;color:#667085;padding:0 12px;font-weight:850;font-size:12.5px;white-space:nowrap}.caseTabs button.active{background:#101828;color:#fff}.caseTabBody{padding:18px 22px;display:grid;grid-template-columns:minmax(0,1fr) 370px;gap:14px}.caseTabBody.single{grid-template-columns:1fr}.detailGrid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.detail{background:#f9fafb;border:1px solid var(--line2);border-radius:12px;padding:11px}.detail.wide{grid-column:1/-1}.detail small{display:block;color:var(--muted);font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.045em}.detail b{display:block;margin-top:4px;font-size:13.5px}.workflow{display:flex;flex-wrap:wrap;gap:7px;margin-top:13px}.workflow button{height:34px;border-radius:999px;border:1px solid var(--line);background:#fff;color:#344054;padding:0 10px;font-size:12px;font-weight:850}.note{background:#f9fafb;border:1px solid var(--line2);border-left:3px solid #98a2b3;border-radius:12px;padding:10px;margin-bottom:8px}.note.status_update{border-left-color:var(--blue)}.note.vendor_update{border-left-color:#7a5af8}.note.billing_note{border-left-color:var(--orange)}.note.parts_update{border-left-color:var(--red)}.note div{color:#344054;font-size:12.5px}.note small{display:block;margin-top:3px;color:#98a2b3;font-size:11px}.inlineForm{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:10px}.inlineForm .wide{grid-column:1/-1}.uploadBox{display:grid;gap:8px;margin-top:10px}.tabActions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.downtimeGrid{display:grid;grid-template-columns:repeat(3,minmax(260px,1fr));gap:12px}.downCard{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;box-shadow:var(--shadow2)}.downCard h3{margin:0 0 6px}.downCard p{margin:0;color:var(--muted);font-size:13px}.settingsGrid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.settingsGrid label{display:grid;gap:7px;color:#344054;font-size:13px;font-weight:820}
.loginPage{min-height:100vh;background:#0b1220;color:#fff}.loginWrap{min-height:100vh;display:grid;grid-template-columns:minmax(0,1.1fr) 430px;align-items:center;gap:42px;max-width:1180px;margin:0 auto;padding:44px}.loginBrand{display:flex;align-items:center;gap:12px;margin-bottom:54px}.loginBrand strong{font-size:22px;letter-spacing:-.04em}.overline{color:#98f1c7;font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.1em}.storyText h1{max-width:720px;margin:14px 0;font-size:54px;line-height:1.02;letter-spacing:-.07em}.storyText p{max-width:610px;margin:0;color:#cbd5e1;line-height:1.65;font-size:17px}.loginPanel{background:#fff;color:var(--text);border-radius:22px;padding:30px;box-shadow:0 32px 90px rgba(0,0,0,.34)}.loginPanel h2{margin:8px 0 4px;font-size:30px;letter-spacing:-.05em}.loginPanel p{color:var(--muted);margin:0}.loginForm{display:grid;gap:14px;margin-top:24px}.loginForm label{display:grid;gap:7px;color:#344054;font-weight:820;font-size:13px}.alert{margin-top:18px;background:#fef3f2;color:#b42318;border:1px solid #fecdca;border-radius:12px;padding:11px 12px;font-size:13px}.finePrint{display:block;margin-top:18px;color:var(--muted2);text-align:center}
@media(max-width:1220px){.kpiGrid{grid-template-columns:repeat(2,1fr)}.commandGrid,.caseTabBody{grid-template-columns:1fr}.board{grid-template-columns:repeat(2,minmax(222px,1fr))}.downtimeGrid{grid-template-columns:1fr 1fr}}@media(max-width:880px){.shell{grid-template-columns:1fr}.sidebar{position:static;height:auto}.main{padding:18px}.topbar{flex-direction:column}.topActions{justify-content:flex-start}.formGrid,.detailGrid,.formSection,.inlineForm,.settingsGrid{grid-template-columns:1fr}.loginWrap{grid-template-columns:1fr;padding:28px}.storyText h1{font-size:40px}}@media(max-width:560px){.board,.kpiGrid,.downtimeGrid{grid-template-columns:1fr}.tableTools{flex-direction:column}}

.pricingGrid{display:grid;grid-template-columns:repeat(4,minmax(180px,1fr));gap:12px}
.planCard{border:1px solid var(--line);border-radius:16px;padding:16px;background:#fff;box-shadow:var(--shadow2)}
.planCard h3{margin:0 0 6px}.planCard strong{font-size:28px}.planCard p{color:var(--muted);font-size:13px}
.inviteBox{display:grid;grid-template-columns:1fr 1fr 160px;gap:10px}
.publicLink{display:flex;gap:8px;align-items:center;justify-content:space-between;background:#f9fafb;border:1px solid var(--line);border-radius:12px;padding:10px;margin-bottom:8px}
@media(max-width:900px){.pricingGrid,.inviteBox{grid-template-columns:1fr}}

/* V7 platform/support polish */
.ring.good{background:conic-gradient(#12b76a 0 90%,#eef2f7 90% 100%)}
.ring.ok{background:conic-gradient(#2e90fa 0 75%,#eef2f7 75% 100%)}
.ring.warn{background:conic-gradient(#f79009 0 60%,#eef2f7 60% 100%)}
.ring.bad{background:conic-gradient(#f04438 0 45%,#eef2f7 45% 100%)}
.scoreFactors{margin-top:14px;display:flex;flex-direction:column;gap:8px}
.scoreFactors div{display:flex;justify-content:space-between;gap:10px;border:1px solid var(--line);border-radius:10px;padding:8px 10px;background:#f9fafb;font-size:13px}
.scoreFactors span{color:var(--muted)}
.scoreFactors b{color:#b42318}
.supportGrid{display:grid;grid-template-columns:minmax(320px,.8fr) minmax(420px,1.2fr);gap:16px;align-items:start}
.platformGrid{display:grid;grid-template-columns:minmax(520px,1.4fr) minmax(340px,.6fr);gap:16px;align-items:start}
.ticketList{display:flex;flex-direction:column;gap:10px}
.ticketCard{border:1px solid var(--line);border-radius:14px;padding:14px;background:#fff;display:flex;justify-content:space-between;gap:12px;cursor:pointer;transition:.15s}
.ticketCard:hover,.tenantCard:hover{transform:translateY(-1px);box-shadow:var(--shadow)}
.ticketCard p,.tenantCard p{margin:4px 0 0;color:var(--muted);font-size:13px}
.ticketBadges{display:flex;gap:6px;align-items:flex-start;flex-wrap:wrap;justify-content:flex-end}
.ticketStatusBar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;border:1px solid var(--line);border-radius:14px;background:#f9fafb;padding:12px;margin:12px 0}
.messageThread{display:flex;flex-direction:column;gap:10px;margin:16px 0}
.message{max-width:850px;border:1px solid var(--line);border-radius:14px;padding:12px 14px;background:#fff}
.message p{white-space:pre-wrap;margin:8px 0;color:#344054}
.message small{color:var(--muted)}
.supportMsg{border-left:4px solid #2e90fa}
.tenantMsg{border-left:4px solid #12b76a}
.replyBox{display:grid;grid-template-columns:1fr 220px;gap:12px;align-items:end;border-top:1px solid var(--line);padding-top:16px}
.replyBox label:first-child{grid-column:1/-1}
.replyBox textarea{min-height:120px}
.tenantGrid{display:grid;grid-template-columns:repeat(2,minmax(260px,1fr));gap:12px}
.tenantCard{border:1px solid var(--line);border-radius:16px;background:#fff;padding:14px;transition:.15s}
.tenantTop{display:flex;justify-content:space-between;gap:10px}
.tenantMetrics{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin:14px 0}
.tenantMetrics span{border:1px solid var(--line);background:#f9fafb;border-radius:10px;padding:8px;color:var(--muted);font-size:12px}
.tenantMetrics b{display:block;color:#101828;font-size:14px;margin-top:2px}
.badge.critical{background:#fee4e2;color:#b42318}
.badge.high{background:#fffaeb;color:#b54708}
.badge.normal{background:#ecfdf3;color:#067647}
.badge.low{background:#eff8ff;color:#175cd3}
@media(max-width:1100px){.supportGrid,.platformGrid,.tenantGrid{grid-template-columns:1fr}.replyBox{grid-template-columns:1fr}}

/* V8 SaaS billing */
.billingHero{display:grid;grid-template-columns:repeat(3,minmax(180px,1fr));gap:14px}
.billingHero>div{border:1px solid var(--line);background:#f9fafb;border-radius:16px;padding:16px}
.billingHero h2{margin:4px 0 6px;font-size:26px}
.lockedPanel{border-color:#fecdca!important;background:#fff5f5!important}
.lockedPanel h2{color:#b42318}
.btn.danger{background:#f04438;color:#fff;border-color:#f04438}
.btn.success{background:#12b76a;color:#fff;border-color:#12b76a}
.planCard button{margin-top:12px;width:100%}
.note .badge{vertical-align:middle;margin-right:6px}


/* V8.1 navigation cleanup */
.navGroup{margin:4px 0}
.navGroup summary{
  list-style:none;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:8px;
  padding:10px 12px;
  border-radius:12px;
  color:var(--muted);
  font-weight:700;
}
.navGroup summary::-webkit-details-marker{display:none}
.navGroup summary:after{
  content:'▾';
  font-size:11px;
  opacity:.65;
  transform:rotate(-90deg);
  transition:.15s ease;
}
.navGroup[open] summary:after{transform:rotate(0deg)}
.navGroup[open] summary{background:#f2f4f7;color:#101828}
.navGroup a{margin-left:10px;padding-left:16px!important;border-left:2px solid #e4e7ec}
.navGroup a.active{border-left-color:#175cd3}

/* V9 document preview + reports */
.pdfFrame{
  width:100%;
  height:72vh;
  border:1px solid var(--line);
  border-radius:14px;
  background:#f9fafb;
}
.docPreviewActions{
  display:flex;
  gap:8px;
  justify-content:flex-end;
  margin:10px 0 14px;
}
.filePreview{
  border:1px solid var(--line);
  border-radius:14px;
  background:#f9fafb;
  padding:24px;
  text-align:center;
}
.reportFilters{
  display:flex;
  gap:8px;
  flex-wrap:wrap;
  align-items:center;
}
.reportFilters input{
  border:1px solid var(--line);
  border-radius:10px;
  padding:9px 10px;
}
.reportGrid{
  display:grid;
  grid-template-columns:repeat(2,minmax(320px,1fr));
  gap:16px;
}
.barList{
  display:flex;
  flex-direction:column;
  gap:10px;
}
.barRow{
  display:grid;
  grid-template-columns:150px 1fr 90px;
  gap:10px;
  align-items:center;
  font-size:13px;
}
.barLabel{
  color:#344054;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.barTrack{
  height:12px;
  border-radius:999px;
  background:#eef2f7;
  overflow:hidden;
}
.barFill{
  height:100%;
  border-radius:999px;
  background:#175cd3;
}
.barRow b{
  text-align:right;
  font-size:12px;
}
@media(max-width:900px){
  .reportGrid{grid-template-columns:1fr}
  .barRow{grid-template-columns:1fr}
  .barRow b{text-align:left}
  .pdfFrame{height:62vh}
}

/* V9.3 RoadPulse subscription invoice + case click fixes */
.clickableRow{cursor:pointer}
.clickableRow:hover td{background:#f8fbff}
.invoiceSummaryGrid{
  display:grid;
  grid-template-columns:repeat(4,minmax(140px,1fr));
  gap:12px;
  margin:14px 0;
}
.invoiceSummaryGrid>div{
  border:1px solid var(--line);
  background:#f9fafb;
  border-radius:14px;
  padding:12px;
}
.invoiceSummaryGrid span{
  display:block;
  color:var(--muted);
  font-size:12px;
  font-weight:700;
  text-transform:uppercase;
  letter-spacing:.04em;
}
.invoiceSummaryGrid b{display:block;margin-top:4px;font-size:18px}
.staffPanel .sectionHead .tabActions input{max-width:210px}
@media(max-width:900px){.invoiceSummaryGrid{grid-template-columns:1fr 1fr}}